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Frequently asked questions

Questions?   Find you answers here!  Quick and easy!
  1. Q

    What do I need to bring?

    A

    A change of clothing (Just in Case), snacks, water, towel, sunscreen & your sense of adventure are a great list of items to bring along.
  2. Q

    Is experience necessary?

    A

    Unless we specify that it is an advanced tour no experience is necessary. We use super wide and stable boards. We also give you a short class on how to control your board and maintain good balance before each tour launch.
  3. Q

    Is there a minumum age?

    A

    For children under the age of 10 please contact us to make arrangements for paddling.
  4. Q

    What clothing should I wear?

    A

    Layers are best because you can adjust for multiple temperatures! Quick dry clothing made of polyester, wool or spandex is best. Dress for the predicted weather on your tour date. The Underground Cavern tour the temperature is a cool 50 degrees all year so keep that in mind.
  5. Q

    What shoes should I wear?

    A

    Water shoes, booties, or or tennis shoes are great options. You can go barefoot on the board but should ideally have a hard soled shoe for walking, climbing on rocks etc.
  6. Q

    What time should I arrive

    A

    If possible arrive 15-30 minutes prior to your scheduled ticket time and be sure to have your waivers completed ahead of time if possible.
  7. Q

    How much is it for a private group?

    A

    Each private group excursion is unique and prices will vary based on the number of individuals. Most of our trips are small group sizes of 12 or less but we can accomodate groups up to 40. Hit the contact us button and be sure and provide us with the following information. 1. How many people? 2. Where do you want to paddle? 3. What dates are you interested in?
  8. Q

    Whats your cancellation policy

    A

    All ticket sales are final. No Refunds. However you may reschedule your tickets up to 7 days prior to your original trip time to any future tour date.
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